coinbursts Privacy Policy

1 Introduction

This Privacy Policy describes how coinbursts ("we," "us," or "the Platform") collects, uses, stores, and protects the personal information of players who use the coinbursts website and related services. It applies to all players registering from the Philippines and covers all game categories available on the platform, including slots, live casino, fish games, eBingo, and sports betting.

By creating a coinbursts account or using the platform, you acknowledge that you have read and understood this Privacy Policy. If you have any questions or concerns about how your data is handled, you can reach us at [email protected].

2 Information We Collect

coinbursts collects personal information in two main ways: information you provide directly, and information we collect automatically when you use the platform.

Information you provide:

• Full legal name and date of birth (required for account creation and age verification)
• Email address and mobile number
• Residential address in the Philippines
• Government-issued identification documents submitted for KYC verification (such as a Philippine national ID, driver's licence, or passport)
• Payment details associated with your deposits and withdrawals, including bank account numbers or registered e-wallet information

Information collected automatically:

• IP address and approximate geographic location at the time of login
• Device type, operating system, and browser information
• Session data including time spent on the platform and pages visited
• Game activity, bet history, and transaction records
• Cookie data and similar tracking technologies (see Section 6)

3 How We Use Your Information

coinbursts uses the personal information we collect for the following purposes:

• To create and manage your coinbursts account and verify your identity and age in compliance with our minimum age requirement of 21 years
• To process deposits and withdrawals in Philippine Peso and maintain accurate transaction records
• To deliver the platform services you have signed up for, including access to all game categories
• To detect and prevent fraudulent activity, account misuse, and violations of our Terms and Conditions
• To comply with applicable Philippine legal and regulatory obligations, including anti-money laundering requirements
• To send you account-related notifications such as transaction confirmations, security alerts, and OTP codes
• To send promotional communications about coinbursts offers, where you have opted in to receive them
• To improve the platform based on how players use it, including game performance data and navigation patterns
• To support responsible gaming tools, including monitoring for patterns that may indicate problem gambling behaviour

4 Sharing Your Information

coinbursts does not sell, rent, or share your personal data with third parties for their own commercial purposes. We may share your information with the following categories of parties only where necessary to operate the platform:

• Payment processors and banking partners – to facilitate PHP deposits and withdrawals through Philippine bank transfers and local e-wallets. These partners process only the payment-relevant data required to complete your transaction.
• Game content providers – game studios whose titles appear in the coinbursts lobby may receive anonymised session data for technical performance purposes. They do not receive your personal identity information.
• Identity verification services – for processing KYC documents submitted during account verification. These partners are bound by data processing agreements and handle documents only for the verification purpose.
• Legal and regulatory bodies – coinbursts may disclose information to Philippine authorities where required by law, court order, or regulatory obligation.

All third parties who process data on behalf of coinbursts are required to handle that data in accordance with applicable data protection obligations and our contractual requirements.

5 Data Security

coinbursts takes the security of your personal information seriously. The following technical and organisational measures are in place to protect your data:

• SSL (Secure Socket Layer) encryption on all connections between your device and the coinbursts platform
• OTP-based two-factor authentication available for account logins and withdrawal requests
• Encrypted storage of payment details and identity documents – these are never stored or transmitted in plain text
• Access controls that restrict which internal team members can view sensitive account data, based on job function
• Regular security monitoring of platform activity to detect and respond to unusual access patterns

While we implement strong security measures, no online platform can guarantee absolute security against all threats. We encourage players to protect their own accounts by using a strong, unique password and enabling two-factor authentication.

6 Cookies and Tracking

coinbursts uses cookies and similar tracking technologies to operate the platform effectively. Cookies are small text files placed on your device when you visit the platform. The types of cookies used include:

• Essential cookies – required for the platform to function, including keeping you logged in during your session and maintaining security checks.
• Performance cookies – collect anonymised data about how players navigate the platform, which pages are visited most, and where technical errors occur. This helps us improve the platform experience.
• Preference cookies – remember your settings such as game volume preferences and display options so you do not have to set them again each visit.

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect your ability to use certain parts of the platform, including staying logged in.

7 Your Rights Over Your Data

As a coinbursts player, you have the following rights regarding your personal information, in line with applicable Philippine data protection requirements:

• Right to access – you may request a copy of the personal data coinbursts holds about you.
• Right to correction – if any of your personal details are inaccurate or outdated, you can request an update.
• Right to erasure – in certain circumstances you may request that your personal data be deleted. Note that some data must be retained for legal and compliance reasons even after account closure.
• Right to object to marketing – you can opt out of promotional communications at any time by updating your preferences in your account settings or by contacting support.
• Right to data portability – you may request your personal data in a commonly used, machine-readable format where technically feasible.

To exercise any of these rights, contact the coinbursts support team at [email protected]. We will respond to verified requests within a reasonable timeframe.

8 Data Retention

coinbursts retains personal data for as long as your account is active and for a period thereafter as required by applicable law and for legitimate business purposes such as dispute resolution and fraud prevention. The retention periods summarised in the table in Section 2 reflect our standard practice.

When your account is closed, personal data that is no longer required for legal or compliance purposes will be deleted or anonymised in accordance with our internal data retention schedule. Identity and financial records are retained for a minimum of five years following account closure, in line with standard anti-money laundering and record-keeping obligations under Philippine law.

9 Changes to This Policy

coinbursts may update this Privacy Policy from time to time to reflect changes in how the platform operates, the services offered, or applicable legal requirements. When significant changes are made, we will notify active account holders through the platform or by email.

The date shown at the top of this page indicates when the policy was last revised. We encourage players to review this page periodically. Continued use of the coinbursts platform after a revised policy is posted constitutes acceptance of the updated terms.